We’ve got a plethora of firmware updates to make sure you know about
This is the official release from Canon concerning a possible issue with the EOS 1DC camera. As Canon’s leading digital cinema partner in the Northwest we fully support all Canon products, Canon customers, and the servicing of the hardware that customers depend on.
This notice is to proactively inform our customers of the details of the phenomena described below along with Canon’s support actions. Because we value the trust our customers have placed in us, we are dedicated to continuously improving product quality and delivering industry-leading service and support. We offer our sincerest apologies to any customer who may be inconvenienced. Affected Products: EOS-1D X Digital SLR Camera, EOS-1D C Cinema EOS Camera
In some units of the models listed below, there is a possibility that the following phenomena may occur due to wear caused by insufficient lubrication within the camera’s driving mechanism.
1. AF searches but does not lock in on the subject. (Caused by minute particles produced by wear mentioned above.)
2. The image shown in the viewfinder is “blurry” or “not steady”. (Occurs if wear progresses.)
Potentially Affected Products
1. EOS-1D X: If the sixth digit from the left of the serial number is “1”, “2”, “3”, “4”, “5”, “6” or “7”, the phenomena described above may occur.
2. EOS-1D C: If the sixth digit from the left of the serial number is “1”, the phenomena described above may occur.
NOTE: If the camera’s battery compartment contains one of the markings illustrated below, the camera is NOT affected by the phenomena described above even if the sixth digit of the serial number is one of the numbers mentioned above. Potentially affected cameras will be inspected and repaired free of charge. If you own one of the potentially affected cameras please contact our Customer Support Center. Post By Eric C. Petrie