We serve a huge range of customers. Some people we help know exactly what they want in a camera, they’ve used lots of different kinds, they just need to buy it and get shooting. Others have shot a certain way their whole careers, perhaps ENG style, and are now looking to mix it up with a digital cinema camera. They have a lot of experience but aren’t used to applying it to this different kind of technology. Some people we help are just starting into digital film making.
Regardless of where you are coming from or what your past experience is like Professional Video is always happy to offer free training with every single camera purchase. We’re always excited to help go through the initial set-up of the camera including pairing it with any accessories that you purchased with it like an external recorder, rod support system, or audio receivers. From there we can go over features like the external control of the camera, we can help dive through the menus and explain some of those mysteries deep down settings, and we can talk about when and where to use the cameras features to maximize it’s performance.
We exist to be a resource to you. We want you to be as successful and satisfied with your gear as possible. That way your overall experience buying new gear from us can be positive. If we can contribute in a small way, to enrich the new gear experience, we’ve served our purpose. Post by Eric C. Petrie